FAQs

What are your lead times?

All products on our website typically require 18 working days for production, with shipping taking an additional 5-10 days, depending on customs.

For our Commercial and Bespoke divisions, lead times vary by project. We are happy to work with you to meet your specific timelines whenever possible.

Do you hold finished parts in stock?

We custom-make parts to order and do not keep them in stock. While we maintain a range of materials for production, selecting non-stock colors may extend lead times.

What certification do I need, is C of C and burn certs sufficient?

For light aircraft, a Certificate of Conformance is acceptable for repairs, such as making a new seat cover. However, for new parts installation, an EASA Form 1 or FAA Form 8130-3 is required. For helicopters, parts are typically installed with an EASA Form 1, FAA Form 8130-3, or an equivalent certification in the relevant jurisdiction.

For more information please visit: Certifcations

Will I need to pay duty on my parts when they arrive in?

  • Aircraft parts are typically imported duty-free into nations that have signed the ‘Agreement on Trade in Civil Aircraft’. The USA is a signatory along with Albania, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Macao China, Malta, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan (Chinese Taipei), and the United Kingdom.
  • The HTS code classification is based on the fact Generation Global supplies assembled parts which form a portion of an aircraft. They are therefore correctly classified as an aircraft part under heading 8807, HTSUS, which was formerly provided for in heading 8803, HTSUS. The applicable subheading for these parts is 8807.30.0030, HTSUS, which provides for “Parts of goods of heading 8801, 8802, or 8806: Other parts of airplanes, helicopters or unmanned aircraft: Other.”
  • The first 8 numbers are international but the last two digits are specific to each country.
  • Please search 8807.30.00 in your country to identify if this is duty free.
  • Please note, this information is still subject to each countries Customs and Border Protection interpretation.

Why do I have to pay more duties and customs to receive the parts?

Customs and duties are applied to imported parts to collect taxes due to the government, similar to the sales tax paid on domestic purchases. All displayed prices exclude taxes, and customs duties vary by jurisdiction.

Can I order by phone or email and not on the website?

You can order by phone or email, but purchasing through our website offers the added benefit of free shipping on orders over $1,000 USD.

Do we sell seat assemblies, including the seat frame? 

No, we don’t. We only sell the soft components of the seat Assy, including seat covers and foam cushions. These are replacement parts designed to fit your existing seat Assy.

What is involved in installing parts?

General Aviation and Helicopter parts are designed for easy self-installation. Fitting videos are available for select models, and our team is always ready to assist with installation tips via phone or email.

Is there a risk in ordering my interior online?

We try to remove all risk that is
associated with purchasing online. We would like to offer our guarantee that
you will be satisfied with your purchase. We endeavour to remove risk by
providing a fit guarantee of the product, free samples to check colours,
providing installations support, free shipping on orders over $1000 USD,
testimonials and globally recognised certification.

My interior is like what is on your website but has some differences. What should I do?

Firstly, take photos of your parts
that you have, especially any of the differences. Then contact one of the team enquiry@generation-global.com
and they will be able take a look at the photos and advise if we are able to
support you.

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